Frequently Asked Questions
Products
How do I use my beauty tool?
Please click here for step by step instructions.
Please note when you are assembling your Beauty Tool to ensure your Beauty Sponge sits right in the groove in the neck of the Beauty Bulb. This will ensure no leaking or oxidising of your products.
What is the purpose of this beauty tool?
Our compact refillable beauty applicator has been designed so you can decanter your products from larger bottles to take on the go with you. No more lugging bulky, leaky bottles with you. Apply on the go without the greasy hands, mess and hassle.
TPS beauty tool is not designed for long term storage of your products. Please ensure you are emptying regularly and thoroughly cleaning the applicator. We advise cleaning out every 2 weeks.
Does my Beauty Tool come with product inside?
Your Beauty Tool comes empty - just fill & refill with your favourite water based products!
How do fill my beauty tool?
Please click here for step by step instructions.
How much liquid can the Beauty bulbs hold?
The large Beauty bulb holds approx 30ml
The Mini Beauty bulb holds approx 12ml
What is the Beauty bulb made of?
The Beauty Bulb is crafted from premium food-grade silicone , an environmentally friendly material that’s soft, durable, and resists the growth of germs and bacteria.
Is it safe to decanter my SPF into another container?
Yes! Providing you ensure your beauty bulb has been thoroughly cleaned ( after cleaning we also recommend to soak in boiling water for 5-10 minutes) and is 100% dry before filling. We recommend to only have your sunscreen inside the beauty bulb for a maximum of 2 weeks at a time .. Ensure you don't leave your beauty bulb anywhere where excessive heat can damage your sunscreen.
What sunscreens are safe in my beauty tool?
Providing your sunscreen isn't anhydrous then its safe! Please remember this isn't a permanent storage for your sunscreen and we recommend for only up to 2 weeks. Also products/sunscreens that are really runny or super thick aren't recommended to use inside your beauty tool.
How do i know if i've applied enough SPF using the beauty tool?
Dermatologists recommend 1/4 teaspoon of sunscreen just for the face. Squeeze the product out and apply on your skin straight away. If you are applying over makeup then dab the beauty sponge.
How do I clean my bulb and nozzle?
Your beauty tool comes with a cleaning brush you can use to clean inside the nozzle and bulb. We strongly recommend cleaning the sponges daily with a mild cleanser/shampoo (like baby shampoo) or a specific beauty sponge cleaner. We also recommend replacing the sponges every 3months if your sponges are used daily. Please check out our tutorial page on how to clean. Leave your beauty tool to dry completely before refilling.
What products can I put in my The Perfect Squeeze beauty tool?
Your products need to be water based. Products that are silicone based unfortunately will react to the silicone bulb & therefore can't be used inside the Beauty Tool.
If you are unsure if your product is water or silicone based please reach out to us at hello@theperfectsqueeze.com.
Help my product is leaking from the tool!
Ensure your beauty sponge is secured correctly onto the tool ensuring no gap or movement.
Check that the product you’re trying to dispense isn’t too runny or too thick, as this can affect how well it dispenses.
If you’re still having issues, please reach out to us , we’ll be happy to help troubleshoot and get it sorted!
Why has my beauty bulb turned yellow?
If you have stored your beauty tool in the sun this will cause the container to turn yellow. To prevent this , keep your beauty tool in a cool shaded place or inside your bag to protect both your beauty tool and its contents. Ensure you are regularly cleaning your beauty tool every 1-2 weeks with warm soapy water and ensuring its completely dry before refilling.
Shipping & Delivery
What are shipping costs and times?
Shipping costs and times can be found here.
Where do you deliver?
We offer worldwide shipping!
Where is my order shipped from?
The Perfect Squeeze ships from their warehouse in Bay of Plenty, New Zealand.
Will I be charged customs/import duties?
Orders to countries outside of New Zealand may be subject to import duties and/or taxes, which are levied once your package reaches your country. We are unable to calculate the exact amount of duties and taxes your package will incur as these charges are imposed directly by your local customs.
Help my package is lost! What do I do?
Please email us with your order details so we can help you out. Unfortunately, we are not liable for orders that have been scanned as delivered.
Orders
Can I cancel an order or change my address?
Once your order is placed its not possible to change, cancel or update your order as its an automatic system that cant be stopped once the order has been placed. This ensures our orders can be fulfilled promptly.
How can I check the status of my order once its been placed?
Once your order has been placed you will be sent a tracking link. Alternatively, email us for an update.
What payment methods do you accept?
Currently we accept all major credit cards. Afterpay & ShopPay