Frequently Asked Questions

Products

How do I use my beauty tool?

Please click here for step by step instructions.
Please note when you are assembling your Beauty Tool to ensure your Beauty Sponge sits right in the groove in the neck of the Beauty Bulb. This will ensure no leaking or oxidising of your products.

 

How do fill my beauty tool?

Please click here for step by step instructions.

How much liquid can the Beauty bulbs hold?

The Original Beauty bulb holds approx 30ml  
The Mini Beauty bulb holds approx 12ml 

What is the Beauty bulb made of?

The Beauty bulb is made of a high quality food grade & environmentally friendly silicone.  This is very long lasting and durable. Silicone is much more ocean friendly than plastic & it can be used over and over again while still remaining in good condition- meaning no need to throw away like you would if it was plastic! 

How long should my makeup stay in the bulb?

The bulb has been cleverly designed to ensure no oxidising  of your beauty products providing you keep the sponge on the top of the nozzle. Some products can last in the Beauty Bulb for 2-3 days, ( depending what you are mixing) some can last 2-3 weeks! Just ensure you are cleaning out your Beauty Bulbs 1-2 times a month.

 

How do I clean my bulb and nozzle?

We strongly recommend cleaning the sponges daily with a mild cleanser/shampoo or a specific beauty sponge cleaner. We also recommend replacing the sponges every 3months if your sponges are used daily.

How long can I keep my Sunscreen in my Beauty Tool?

Providing you keep a Beauty Sponge on top of your Beauty Tool at all times and you don't leave in hot heat exposure for long periods of time, your Sunscreen is safe inside for weeks! We do however recommending cleaning/refilling every 2 weeks incase you have compromised your SPF from doing the above.

What products can I put in my The Perfect Squeeze beauty tool?

Your Beauty liquids & creams need to be Water or Oil Based. Products that are silicone based unfortunately will react to the Silicone Bulb & therefore can't be used inside the Beauty Tool. Silicone can be present in your product but it can't be a'silicone based' product.
If you are unsure if your product is Water or Silicone based please reach out to us at hello@theperfectsqueeze.com. 

-Cone/-methicone and -siloxane words near the top of the list tend to signal a silicone-based product.

We have used ours with foundations, BB Creams, concealers, primers, highlighters, facial oils, moisturisers, Bronzing Serums, and even sunscreen ! Sunscreen is great in Silicone containers- we recommend keeping away from sunlight and only keeping in Beauty Bulb for 1 week. Remember to apply your sunscreen generously & every 2 hours! 

What sponge should I use?

This is a personal preference, they both work really well for blending in your foundations/concealer.

The Blending sponge is great for larger areas of the face!

The Contour sponge gets into the smaller trickier areas. Have a play and see what works best for you!

What materials are your Sponges made from?

We have spent alot of time sourcing the perfect sponge! size, feel,shape and durability has all been major factors. Our sponges are latex free and made from a Polyurethane material.  No crumbling.  Non-allergenic and great oil control. 10000% safe .

Help my Sponge isn't dispersing!

This will only be one of two factors.
1.) You don't have enough product in the bulb
2.) You haven't cleaned out the sponge or nozzle and some product has got stuck in the middle. Just give it a rinse and it will disperse again.

We do recommend to clean out your Nozzles once or twice a week.

Help my product is drying out inside beauty bulb !

This will only be one of two things.
Firstly , it has oxidised- so you have left without a sponge on the top or somewhere to warm.
Secondly, if your foundation is Silicone based it unfortunately can't be used in TPS Beauty Tool. If you are unsure if your product is water/oil or Silicone based please reach out to us.

Shipping & Delivery

What are shipping costs and times?

Shipping costs and times can be found here.

Where do you deliver?

We offer worldwide shipping!

Where is my order shipped from?

The Perfect Squeeze ships from their warehouse in Bay of Plenty, New Zealand.

Will I be charged customs/import duties?

Orders to countries outside of New Zealand may be subject to import duties and/or taxes, which are levied once your package reaches your country. We are unable to calculate the exact amount of duties and taxes your package will incur as these charges are imposed directly by your local customs.

Help my package is lost! What do I do?

Please email us with your order details so we can help you out. Unfortunately, we are not liable for orders that have been scanned as delivered.

Orders

Can I cancel an order or change my address?

Once your order is placed its not possible to change, cancel or update your order as its an automatic system that cant be stopped once the order has been placed. This ensures our orders can be fulfilled promptly.

How can I check the status of my order once its been placed?

Once your order has been placed you will be sent a tracking link. Alternatively, email us for an update. 

What payment methods do you accept?

Currently we accept all major credit cards. Afterpay & Laybuy & ShopPay